Uber Unveils Revamped App With More Transit Options, Passenger Safety Features

Highlights
  • We want Uber to be the operating system for your everyday life: CEO
  • Rides, Eats and other options are displayed side-by-side in the new app
  • Uber has also ramped up security features

Uber on Thursday unveiled a revamped version of its smartphone app that weaves together services from shared rides to public transit schedules while adding more security features.

The new app is intended to let Uber users see, and ideally tap into the company’s array of options for getting around or having meals delivered.

“We want Uber to be the operating system for your everyday life: however you want to move around your city, and whatever you need, we want Uber to be your go-to app,” said Uber chief executive Dara Khosrowshahi.

“Uber started with on-demand rides, but we’ve grown to offer access to everything from food delivery to electric bikes and scooters.”

Rides, Eats food delivery and other options are displayed side-by-side in the new application, which Uber said is being tested in hundreds of cities in the US and other countries.

Uber also ramped up security features, adding an option for people awaiting rides to receive four-digit codes they can ask drivers to confirm to be sure the vehicle they are about to get into is indeed the one sent for them by the service.

The new Uber app lets riders report safety issues to the company during their trips, or send a text message to police emergency dispatchers in cities that support the technology.

Emergency text messages will be automatically loaded with details such as the model car, license number, and location, according to Khosrowshahi.

Uber said it improved a “real-time ID check” system in the app, adding blinking, smiling and other movements to facial recognition technology designed to make sure the registered Uber drive is indeed the person behind the wheel.

The move comes with rideshare firms under pressure to curb criminal acts including sexual assaults involving drivers and riders